Sargent L.E.A.D.S. Sales Coordinator

Are you a passionate Sales Leader with a focus on fostering strong relationships with your clients? Do you enjoy thinking outside of the box and driving new ideas and projects?

As Sargent L.E.A.D.S. Sales Coordinator, you are responsible for the sales of all aspects of our online learning platform Sargent L.E.A.D.S. with a minimum expectation to meet our fiscal sales quota and ongoing goal to meet quarterly bonus quotas. 

You are responsible for building new and sustainable relationships with new clients and repeat clients, and acting as a brand ambassador for both Sargent L.E.A.D.S. and all related Sargent Solutions Products, Services and Values. You will report on weekly activity and strategize ways to generate new client leads and increase revenue and will consider client acquisition trends and feedback to continually improve your process. 

Job Responsibilities

• Adhering to sales budgets & provide feedback on future forecasting 
• New client outreach and retention 
• Generating repeat business 
• Client success & continued engagement 
• Providing reporting & conversion analysis 
• Analysing market trends and conducting competitor research as related to Sargent L.E.A.D.S. 
• Client advocate to support their needs and direct them to the relevant team member or resource 
• Act as a Brand Ambassador for our other Sargent Solution’s products and services 
• Be involved in and provide insights to the following areas: 
• Project managing the platform (content, creation, website design) 
• Marketing plan 
• Social media and online presence 

Required Experience

• A minimum 2 years of proven experience as a relationship builder or similar role 
• Ability to work in a fast-paced, dynamic environment 
• Results-oriented and focused on achieving measurable goals 
• Client focused approach and excellent communication, interpersonal, and analytical skills 
• Experience selling SaaS or LMS specific software considered an asset 
• Knowledge and experience working with Blackbaud Raiser’s Edge NXT & Database view is considered an asset 
• Advanced understanding of Microsoft Office, including Teams, Outlook, Word, PowerPoint, and Excel 

Working Conditions

• You will receive work directly from the VP of Operations 
• You will work both independently and with a team of highly motivated, passionate people on tasks with minimal supervision 
• You will work in a remote virtual environment 
• You will have a valid passport or visa to enter the United States, which is sometimes required for business travel 
• You will work primarily in Eastern Standard Time but can manage a flexible work schedule across all North American time zones when needed 
• This position is a full-time permanent role 

About Sargent Solutions

As a team member at Sargent Solutions, you will help non-profit organizations across North America. You will help streamline database administration processes and provide strategic insight to elevate fundraising goals. You will offer clients various database and fundraising services, and you are an expert in the Blackbaud suite of products.

You will be part of a supportive team of high-level achievers dedicated to making a difference. You will pride yourself on the following five core values - ICARE:

Ingenuity

• You find solutions for clients even if it seems impossible.
• You brainstorm with your team to ensure the best outcomes.

Collaboration

• You adapt to the different needs of each client.
• You work together as a team in the best interest of Sargent and your clients.

Above and Beyond

• You are dedicated to the success of our clients.
• You are committed to supporting your teammates.

Responsibility

• You are committed to Sargent’s success and take responsibility for your mistakes.
• You respect yourself, our clients, and your team.

Enthusiasm

• You love helping charities help the world!
• You love your team and are excited to work together!

Your Personal Suitability

• You are dedicated and committed to the client’s success
• You enjoy working on multiple projects simultaneously
• You check your work often to ensure accuracy
• You advocate for yourself for the good of Sargent Solutions and your clients
• You work well independently in a remote office environment
• You maintain a work-life balance while respecting your professional commitments
• You respectfully give and receive constructive feedback and suggestions
• Your authenticity and sincerity show up in your work
• You want to help charities help the world

Benefits

• Flex-Time Permitted
• Healthcare Spending Account: $1,500 annual for Single; $3,000 annual for Family
• Paid Holidays
• Team Member Events
• Office Setup Allowance
• Company Cell Phone
• Group RRSP Matching
• Mileage Reimbursement
• Additional Benefits Include: Critical Illness, Family Assistance Program (EAP), Travel Insurance, Stop Loss Coverage, and more

Salary for this role is $50,000 per year, plus a bonus of $5000 per quarter if sales targets are reached 

Please address your resume and cover letter to Heather Fontez, VP of Operations, and send it by email to heatherf@sargentsolutions.ca.

Thank you to everyone applying; however, only those selected for an interview will be contacted. Sargent Solutions Inc. welcomes diversity and equity in the workforce and is committed to meeting the needs of people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.