Strategist - Expert in Raiser's Edge

Are you passionate about using your expertise to help non-profits make a meaningful impact but tired of constantly searching for new clients? If so, this is the perfect opportunity for you! Join Sargent Solutions as a Strategist and be part of a team dedicated to empowering non-profits with the tools they need to succeed.

As a Strategist, you’ll leverage your deep expertise in Blackbaud’s Raiser’s Edge (RE) to assist a diverse range of non-profits. You’ll analyze and assess clients’ fundraising databases, providing strategic insights that drive efficiency, optimize processes, and help them achieve their fundraising goals. 

We’re looking for a seasoned Raiser’s Edge Consultant with experience working across a variety of sectors – from hospital foundations to charitable foundations. If you have a proven track record in guiding organizations toward database optimization and impactful fundraising, this is the role for you. 

Job Responsibilities

• You identify clients’ strategic needs within Raiser’s Edge and determine improvements that support the non-profit’s organizational goals 
• You create and implement moves management plans for clients to support fundraising goals, using industry best practices, and tailor the best use of RE/NXT for the client 
• You handle multiple clients simultaneously in understanding and sharing knowledge of strategic developments to build long-term relationships 
• You communicate strategic details to the Project Team, and assign tasks to Technical Experts, ensuring timelines are followed, and project notes are consistently updated (via Asana) 
• You ensure billable hours match project proposals  
• You understand the value of KPIs and thrive in a goal-orientated environment 
  
  

Required Experience

• Extensive knowledge and experience with Blackbaud products, essentially Raiser’s Edge and NXT 
• 3+ years of experience in the non-profit industry, preferably as an independent consultant with proven experience working for multiple clients at one time 
• Proven experience in a billable-hours work environment 
• Ability to adapt to a changing environment 
• Client-focused approach with strong communication and interpersonal skills 
• Strong organization skills and extreme attention to detail 
• Proven ability to prioritize and meet multiple deadlines 
• Advanced understanding of Microsoft Office, including Teams, Outlook, and Excel 

Working Conditions

• You will directly report to the Vice President 
• You will work both independently and with a team of highly motivated, passionate people on tasks with minimal supervision 
• You will work in a remote virtual environment 
• You will have a valid passport for travel which is sometimes required for onsite client and staff meetings 
• You can manage a flexible work schedule across all North American time zones 
• This position is full-time and permanent 
• A criminal record check will be required to ensure the security and privacy of our clients 

About Sargent Solutions

As a team member at Sargent Solutions, you will help non-profit organizations across North America. You will help streamline database administration processes and provide strategic insight to elevate fundraising goals. You will offer clients various database and fundraising services, and you are an expert in the Blackbaud suite of products.

 

You will be part of a supportive team of high-level achievers dedicated to making a difference. You will pride yourself on the following five core values - ICARE:

 

Ingenuity

• You find solutions for clients even if it seems impossible.
• You brainstorm with your team to ensure the best outcomes.

 

Collaboration

• You adapt to the different needs of each client.
• You work together as a team in the best interest of Sargent and your clients.

 

Above and Beyond

• You are dedicated to the success of our clients.
• You are committed to supporting your teammates.

 

Responsibility

• You are committed to Sargent’s success and take responsibility for your mistakes.
• You respect yourself, our clients, and your team.

Enthusiasm

• You love helping charities help the world!
• You love your team and are excited to work together!

Your Personal Suitability

• You are dedicated and committed to the client’s success.
• You enjoy working on multiple projects simultaneously.
• You check your work often to ensure accuracy.
• You advocate for yourself for the good of Sargent Solutions and your clients.
• You work well independently in a remote office environment.
• You maintain a work-life balance while respecting your professional commitments.
• You respectfully give and receive constructive feedback and suggestions.
• Your authenticity and sincerity show up in your work.
• You want to help charities help the world.

Benefits

• Flex time Permitted. 
• Healthcare Spending Account: $1,500 annual for Single; $3,000 annual for Family. 
• Paid Holidays. 
• Team Member Events. 
• Office Setup Allowance. 
• Group RRSP Matching. 
• Additional Benefits Include: Critical Illness, Family Assistance Program (EAP), Travel Insurance, Stop Loss Coverage, and more. 
• Pay increases within the first year in respect to meeting goals and targets

 

Salary range, based on experience $60,000 – $85,000

Please address your resume and cover letter to Heather Li, Director of Operations and Human Resources, and send it by email to heatherli@sargentsolutions.ca.

 

Thank you to everyone applying; however, only those selected for an interview will be contacted. Sargent Solutions Inc. welcomes diversity and equity in the workforce and is committed to meeting the needs of people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.